What did the August 2016 rain leave behind in Lafayette?
The August 2016 rain was an all-time record two-day total at the Lafayette station of the US Climate Reference Network, and it flooded buildings across the parish. A city-parish public works estimate put more than 1,500 homes, businesses and other structures under water in the first week, and a ten-year retrospective later reported nearly 2,000 homes.
Those two figures are not the same measure, and they are not added together. The first is an estimate made in the week of the flood by the city-parish public works department, and it counts homes, businesses and other structures. The second is a retrospective reported by a regional news outlet ten years later, and it counts homes. A reader should keep them apart, and this site does not combine them.
The figures describe the scale of the event. They are not a measure of any one street, and they are not a schedule for any one cleanup.
How do rain floods differ from a burst pipe?
A rain flood comes from outside and usually reaches many rooms, while a burst pipe usually starts inside one room. Rain water can carry mud and debris, so its cleanup has more steps, and the source has to be closed off before the drying can work.
A burst pipe is a single source with a known starting point, and the crew can stop the water at the valve. A rain flood can have several entry points at the same time, and the water keeps arriving while the crew works. The first task is therefore to find and close the entries, which is different work from shutting a valve.
Rain water also reaches the wall cavity and the crawl space in ways that a pipe leak rarely does. The crew measures the water at each level, and it does not assume that the wet area it can see is the whole loss.
Why is the first week after a heavy rain so important?
The first week decides how much material can be dried in place and how much has to be removed. Wet drywall, insulation and flooring that are left for days can soak through, and the cavity behind them can stay damp long after the room looks dry.
Within the first few days, the crew can often save more material than it can later, because the wet layers have not yet taken up as much water. Carpet and pad that are dried quickly sometimes survive, and the wall can be opened in a small area instead of a large one.
Waiting also gives time for the air in the building to hold moisture, which slows drying and can help mold start in closed cavities. The sooner the water is out and the drying begins, the smaller the list of materials that have to be replaced.
What should a shop owner do after a rain flood?
Move stock and equipment up off the floor if it is safe, keep the power off to the wet area, and call the line so the crew can plan around the business. Photograph the stock and the damage before anything is moved, and keep a list of what is lost.
Shops often hold goods, shelving and tools at floor level, and rain floods reach those first. Remove what can be moved without putting yourself at risk, and leave heavy items in place until the crew has looked. A list of what was lost, with photographs and invoices if you have them, makes the claim and the restocking easier.
The crew can work in stages so that the parts of the shop that are dry can keep trading. The commercial flood page explains how that is planned, and the crew discusses the schedule with the owner on site.
What does the cleanup cost, and who pays?
Lafayette Water Damage Restoration does not publish a price for a rain flood cleanup, because the size of the water, the materials it reached and the time it stood decide the work. The price is explained on site and approved by you before any equipment runs. Whether an insurer pays depends on your policy.
A price given over the phone would be a guess, and a guess is not useful after a flood. The crew measures the work first, and then explains the steps and what each one is for. The owner decides whether to go ahead, and nothing is started on a price that has not been explained.
Insurance is a separate question. A homeowner's or business policy decides what it covers, and the insurer decides what it pays. The records made during the cleanup are what the insurer reads, so keep them. The insurance guide on this site explains how a complaint about a claim is made in Louisiana.