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Serving Lafayette Parish

Commercial Flood Damage Restoration in Lafayette, LA

Water extraction, drying and records for shops, offices and other commercial buildings that took flood water, planned around the business.

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  • Flooded homes, burst pipes and roof leaks
  • We explain the work before we start

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Commercial Flood

Commercial Flood Damage Restoration: what it covers

Quick answer

Commercial flood damage restoration removes flood water from shops, offices and other business buildings and dries the structure so the business can reopen. The August 2016 flood put businesses as well as homes under water across Lafayette Parish. Lafayette Water Damage Restoration sends a crew to commercial buildings in Lafayette as soon as one is free, and calls are answered 24/7.

Commercial Flood Damage Restoration illustration for Lafayette, LA, with the river and a country church in the background

A flood does not stop at the front door of a business. Stock, shelving, counters, equipment and the floor under them all take water, and the business loses days of trade while the building is opened and dried. The work is the same kind as a home's, but the schedule, the records and the stock are different, and they need a plan from the first visit.

The August 2016 flood put businesses across Lafayette Parish under water along with homes. A city-parish public works estimate counted homes, businesses and other structures together in its first-week figure of more than 1,500, so commercial work is treated here as a job of its own rather than as an afterthought to the home work.

Call (833) 490-5225 at any hour if a business has taken water. Tell the person who answers what the building is, how many rooms or floors were reached, what stock is at floor level and whether the power is on. A crew is sent as soon as one is free, and the call does not include a promised arrival time.

Service area
Lafayette & Lafayette Parish
Availability
Phones answered 24/7
Warning signs

Signs you need commercial flood damage restoration

Do not enter a flooded commercial building until the power has been confirmed off and the building has been checked for structural damage. Do not restart a kitchen, a boiler or any gas equipment that was under water. Keep employees and customers out of wet areas, and wear boots, gloves and a mask for any contact with flood-soaked material. Do not run generators inside the building, and do not store fuel or chemicals in a wet area.

  • Stock, boxes or fixtures standing in water or sitting on wet floors
  • A silt or water line on shelving, counters, walls and the base of equipment
  • Electrical panels, outlets or lighting that are wet or have been under water
  • Ceilings, drop tiles and light fixtures that are sagging or wet
  • A strong smell of wet material that does not clear after the water was removed
  • Equipment, refrigeration or heating units that were in standing water
Job stories

Typical jobs for commercial flood damage restoration

Typical job
Illustration: A small shop takes water across its sales floor

A small shop takes water across its sales floor

What homeowners notice
Water from a rain event has come in through the front door of a small shop and reached the stock on the lowest shelving. The owner needs to know what can be saved and how long the shop might have to close.
What we do
The crew walks the shop with the owner, lists the stock by shelf and by whether it can be cleaned, and sets the sales floor apart from the back room. Stock that cannot be cleaned is logged with a photograph and removed with the owner's agreement. The floor covering is lifted where it soaked, and the rest of the shop is dried in stages so the front counter can reopen when its area reads dry.
What to expect
The owner receives the stock log, the readings and a schedule of the visits. The front counter reopens when its readings are dry, and the back room is dried on the agreed plan.

1-2 days of visits typical visit

Options

Types and options for commercial flood damage restoration

A shop with stock at floor level

Shops often keep stock on floor-level shelving, in boxes or on pallets, and that stock is the first thing the water reaches. The crew asks the owner which items can be moved safely, and it records what was damaged and what can be cleaned. Food, medicine and anything that touches the body are removed and listed for the owner to decide.

An office with carpet and furniture

Offices with carpet and furniture take water into the floor covering and the pad, and the desks and cabinets stand in it. The crew removes the wet carpet where the readings call for it, lifts the furniture and dries the floor beneath. Computers and electrical equipment are powered down and checked before they are used again.

A building with a commercial kitchen

A kitchen takes water into its equipment, its drains and its floor, and the health and safety of the space depend on those being checked. The crew does not restart cooking, refrigeration or water heating equipment until it has been checked. The owner is told what must be inspected before the kitchen can open.

A building with a drop ceiling and exposed systems

Drop ceilings take water and sag, and the ducts, pipes and wiring above them are exposed. The crew removes the wet tiles, checks the systems above them and dries the space. The layout of the building decides how many visits the drying needs.

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How do I plan a business around a flood cleanup?

Decide which parts of the business must keep running, move the stock that can be moved, and tell the crew which areas matter most. The crew plans the removal and drying around those priorities and gives the owner a schedule for the visits.

A business that can keep trading in its dry rooms usually wants the cleanup done in stages. The crew can close off the wet area, keep the dry parts in use and work at hours the owner agrees to. The plan is written so the owner can see what is happening each day.

Where the business must close, the owner should tell the crew how long it expects to be shut. That helps the crew choose the drying method and the number of visits. The crew does not promise a reopening date, because the readings decide when the building is dry.

What happens to stock that was in the water?

Stock is sorted into what can be cleaned and used, what can be cleaned but must be checked, and what cannot be used. Food, medicine and items that touch the body are not kept if they were in contact with flood water.

The sorting is done with the owner, and the owner decides what to keep. The crew records each item, its condition and the reason for its removal. The record matters for the owner and for any insurer.

Packaging that was in contact with flood water is treated as contaminated, and the crew explains which items must go. Items in sealed containers may be kept if the owner and the insurer agree, and that decision is recorded.

Does a commercial building need a separate electrical check?

Yes. A commercial electrical system is larger and more complex than a home's, and water in its panels, outlets and equipment has to be checked before the power is restored. The crew does not restore power to a flooded zone until the check is done.

Panels, transformers and motors that were under water can be damaged in ways that are not visible. The check is done by a qualified electrician, and the crew explains what the electrician needs to see. The owner should not restart equipment until the check is complete.

The electrical check also covers emergency lighting, alarm systems and any equipment that runs continuously. Those are identified on the first walk-through so they are not overlooked.

What records do I need for an insurance claim on a business?

Keep photographs, stock logs, invoices, the cleanup record and a list of the lost income and the closed days. The insurer decides what the policy covers, and the records explain what happened and what it cost.

A business policy sets its own terms for flood, water and business interruption, and many policies treat flood differently from a sudden leak. Read the policy, and ask the insurer or agent what it says about flood water and about closure.

The crew's record, with its readings and photographs, is one part of the file. Stock logs, invoices and sales records are the others. The insurance guide on this site explains how a complaint about a claim is made in Louisiana, if a claim is disputed.

Our process

How our commercial flood damage restoration visit works

  1. Site walk and priorities

    The technician walks the building with the owner or manager and lists what is wet, what is at risk and what must be moved first. Electrical safety comes first, then the stock and equipment that can be saved, then the structure.

  2. Power, electrical and gas checks

    The power is confirmed off to flooded zones, and the electrical service is checked before it is used again. Gas appliances, including heating and water heating, are not restarted until they have been checked by a qualified person.

  3. Water removal and stock handling

    Standing water is removed, and stock is moved out of the wet area in an order agreed with the owner. Each item is logged with a photograph, so that the record shows what was affected and what was saved.

  4. Structural drying and staged work

    The structure is dried with air movers and dehumidifiers. Where the business has to keep trading, the crew works in stages, so that the dry parts of the building stay usable while the wet parts are opened and dried.

  5. Records for the owner and the insurer

    Readings, photographs, stock logs and the schedule of visits are kept as one record. The owner receives it, and it is the document that explains the loss to an insurer or a lender.

Lafayette Parish

Why commercial flood damage restoration is different in Lafayette and Acadiana

The August 2016 flood record includes businesses as well as houses, and that is the reference for commercial work in Lafayette. The crew checks the commercial floor and the stock first, because a business that closes for a long time loses more than the building costs.

Where a flood reaches several businesses in one area of Lafayette Parish, the readings in each building are recorded separately, so each owner can see a record of their own premises.

The humid air of the Acadiana region holds moisture in a closed commercial building for longer than it would in a dry climate. The crew plans the drying with the building's ventilation and occupancy in mind, and it reads the moisture before the doors are reopened.

Where we work

Commercial Flood Damage Restoration across Lafayette Parish

Not sure if you're covered? Check your ZIP code.

Related

Record-Rain Flood Cleanup

Cleanup and drying for rain floods across Lafayette and Lafayette Parish, planned around the rain event and the water it left.

Vermilion River Flood Damage

Cleanup and drying for homes and shops that take river floodwater, with the water categorized before any work starts.

Sewage Backup Cleanup

Contained cleanup of sewage that has come up through a drain, toilet or floor drain, with the room closed off and the materials assessed.

Insurance Claim Moisture Records

The moisture readings, photographs and written logs kept on every visit, so that an insurer can see what the water did and what was done about it.

Guides

Read before you book

FAQ

Commercial Flood Damage Restoration FAQs

Can my business reopen while the building is being dried?

Sometimes, if the wet areas are closed off and the dry parts are safe to use. The crew and the owner agree the plan, and the reopening depends on the readings and on the inspections the owner needs.

Does the crew handle stock and inventory?

The crew moves and records stock as part of the cleanup, but the decision about what to keep rests with the owner. The stock log is part of the record for the insurer.

Is there a set price for commercial work?

No price is published for commercial flood work. The size of the building, the stock and the schedule decide the work, and the price is explained and approved before any equipment is set.

Will the crew come out at night for a business?

The line is answered 24 hours a day. A crew is sent as soon as one is free, and Lafayette Water Damage Restoration does not promise an arrival time or a time of day.

Does a commercial building need a permit for repairs?

That depends on the repair and on the local rules. Confirm with the parish or city permit office before a repair that changes the structure or the systems begins.

What if my insurer disputes the cleanup?

Keep the records, and ask the insurer for its reasons in writing. A complaint about a claim can be made to the Louisiana Department of Insurance, and the insurance guide on this site explains how that works.

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