From the first ring to the last moisture reading
Lafayette Water Damage Restoration is a 24/7 line for water damage in Lafayette and the towns around it. The call is answered, a local company is sent as soon as one is free, and that company measures, removes and dries. The scope is explained and approved on site before any equipment runs.
- Phones answered 24/7
- Flooded homes, burst pipes and roof leaks
- We explain the work before we start
Get a fast quote
Fastest: call (833) 490-5225. Or send this and we call you back.
How Lafayette Water Damage Restoration works
Lafayette sits in a parish that was hit hard by the August 2016 rain. The Lafayette station of the US Climate Reference Network recorded 22.89 inches over 11 and 12 August, and water reached homes, businesses and other buildings across Lafayette Parish. The first hours after water arrives decide much of what follows, and this line is built around them.
This line exists to get the first hours right. The person who answers asks the questions a crew needs answered, gives the safety steps that matter before the crew arrives, and sends the nearest crew that is free. The crew then does the work described in this site's guides: categorize the water, remove what cannot be dried, dry the structure and record each reading.
The line does not promise a time of arrival, a same-day visit or a price over the phone. Those promises would be made before anyone had seen the building. What it does promise is that the call is answered at any hour, that the work is explained before it starts, and that the record of the work is kept and given to you.
The company on site holds the credentials, and you can check them
Lafayette Water Damage Restoration is a call line that connects callers with an independent local water damage restoration company. The person who answers your call takes the details and talks you through the first safety steps. The crew that then arrives belongs to the nearest independent local company that is free at that hour, and that company is the one doing the work in your building.
That company is responsible for holding the licenses the job requires, for carrying its own insurance and for doing the work to the standard the license board expects. The Louisiana State Licensing Board for Contractors is the body that issues and records those licenses, and the company should be able to tell you its number and the name it is held under.
The license number is not printed on this site, because it belongs to the company and its private business information is not ours to publish. Ask for it on the phone at any time, or when the company calls to arrange its visit, and then check it yourself with the board. This site performs no restoration work and does not vouch for any company's paperwork.
Call and ask for the license number and the name it is held under (833) 490-5225
What we hold ourselves to
Safety is the first instruction
Every call starts with the main valve and with staying out of standing water near outlets, cords and a wet panel. Equipment can wait while the power and the source are checked.
No price before the measurements
A figure given before the moisture has been read is a guess. The scope and the cost are explained on site, room by room, and you approve them before any work starts.
Records that outlast the visit
Photographs, moisture readings, removal logs and a final report are kept for each job, so that an owner, an insurer or a second contractor can see what happened.
Plain answers about the limits
The crew says when it does not know something, when a question belongs to the insurer or the permit office, and when a repair is for another trade.
Our promises on every visit
- Calls answered 24 hours a day, every day, including storm nights and holidays
- A crew sent as soon as one is free, with no promised arrival time
- Safety steps on the first call: the main valve, standing water near outlets, and a wet panel left alone
- The water categorized before any work starts, so river and drain water are never handled as clean
- The scope and the approach explained in the building, and approved by the owner before equipment runs
- Moisture readings in the floor, wall and framing at the start and on each return visit
- Photographs, logs and a final report kept for the owner, for the insurer and for any repair
Where we work in Lafayette Parish
Skip the guesswork. Call for a straight answer.
Tell us what's happening and we'll tell you honestly whether it's a quick fix, and what help should cost.
Frequently asked questions
Who arrives at my door?
A crew from a local company that is free at the time of your call. The company carries out the work on site, and the line that took your call does not do the restoration itself.
Who decides what gets removed and what stays?
The readings, together with you. The crew shows which materials are wet beyond drying and which can be kept, and it explains the reason for each decision before anything is removed.
How do I know the crew is qualified?
Ask for the company's license number and check it with the Louisiana State Licensing Board for Contractors at lslbc.louisiana.gov. The check is yours to make, and it takes a few minutes.
Can I see the work as it is done?
Yes. Ask to see the readings and the photographs from each visit, and ask the crew to show you the openings it made in the walls and floors.