Phones answered 24/7Lafayette, LA
Call (833) 490-5225
(833) 490-5225
Lafayette and the towns of Lafayette Parish and Acadiana

Water in a Lafayette home or shop? Call and we will explain the work first

Standing water after a storm, a supply line that let go at night, a ceiling stain that keeps spreading, or a drain that backed up into the shower. Call (833) 490-5225 at any hour. A crew is sent as soon as one is free, and the work is explained and approved before any equipment runs.

  • Phones answered 24/7
  • Flooded homes, burst pipes and roof leaks
  • We explain the work before we start

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

Today in Lafayette

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Lafayette & Lafayette Parish

    Local water damage restoration you can reach by phone

    Lafayette Water Damage Restoration at a glance

    Lafayette Water Damage Restoration takes water damage calls for Lafayette and the towns around it, including Scott, Youngsville, Broussard, Carencro, New Iberia and Abbeville. Phones are answered 24 hours a day. The nearest crew free is sent, the water is categorized, and the drying is measured and recorded until the building is dry.

    Water does its worst in the first hours. It soaks into carpet pad, climbs the back of drywall and settles into the subfloor, where it keeps moving long after the surface looks dry. The sooner the water is out and the drying begins, the less material has to be replaced. That is the whole reason the phone is answered at any hour.

    The line will ask where the water is, where it came from and whether the power is still on. Those answers decide which crew goes out and what it brings. The crew then reads the building, explains the scope and waits for your approval before the work starts. No price is given on the phone, because a number given before the building is measured would be a guess.

    Services

    Water damage work for Lafayette homes, shops and the towns around it

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Emergency Water Extraction

    Pumping and vacuuming standing water out of floors, stairwells and lower rooms across Lafayette and Lafayette Parish, around the clock.

    Vermilion River Flood Damage

    Cleanup and drying for homes and shops that take river floodwater, with the water categorized before any work starts.

    Record-Rain Flood Cleanup

    Cleanup and drying for rain floods across Lafayette and Lafayette Parish, planned around the rain event and the water it left.

    Mold After Flood Damage

    Finding and drying mold that started inside wet walls, floors and cavities after a flood in Lafayette and Lafayette Parish.

    Crawl Space Flood Drying

    Pumping, cleaning and drying a crawl space and the floor framing above it after flood water has come in from below or through the vents.

    Ceiling and Drywall Water Damage

    Opening, drying and reading wet ceilings and drywall after a leak or flood, with the lowest wet section cut so the cavity can dry.

    Hidden Leak Detection

    Finding a water leak inside walls, under floors or behind fixtures after a flood, a stain or damp drywall that will not dry.

    Commercial Flood Damage Restoration

    Water extraction, drying and records for shops, offices and other commercial buildings that took flood water, planned around the business.

    Vermilion Parish Service

    Cleanup and drying for water damage in the Vermilion Parish towns that lie outside Lafayette Parish, with the job run from the same call line.

    Acadia Parish Service

    Cleanup and drying for water damage in Acadia Parish towns such as Crowley, Rayne and Church Point, run from the same 24/7 line.

    Lafayette Parish Town Service

    Cleanup and drying for water damage in Scott, Broussard, Carencro, Youngsville and the other towns that sit around the city of Lafayette.

    Insurance Claim Moisture Records

    The moisture readings, photographs and written logs kept on every visit, so that an insurer can see what the water did and what was done about it.

    Sewage Backup Cleanup

    Contained cleanup of sewage that has come up through a drain, toilet or floor drain, with the room closed off and the materials assessed.

    Wet Carpet and Floor Drying

    Lifting, drying and reading wet carpet, pad and hard floors from below, so that flooring which can be saved is kept.

    Why homeowners call us

    Why Lafayette Water Damage Restoration

    Answered at any hour

    The line is answered 24 hours a day, including nights, weekends and storm days, so the first call does not wait for the morning.

    A crew sent as soon as one is free

    Crews are dispatched as soon as one is available. No arrival time is promised, because a promised time is one the crew cannot always keep.

    Water categorized before removal

    River water, drain water and clean supply-line water are handled differently, so the crew sets the category before it removes anything.

    Readings on every visit

    Moisture is read in the floor, the wall and the framing, at the same points each time, so the drying is measured rather than guessed.

    The scope explained in the building

    The crew walks the rooms with you, lists what must come out and what can be dried, and waits for your approval before equipment runs.

    Records for the owner and the insurer

    Photographs, readings and logs are kept for each visit, and you receive a copy that you can give to an insurer or a second contractor.

    How it works

    From phone call to fixed, in four steps

    1. Shut the water and the power

      Close the main valve if you can reach it safely, and turn off power to the wet rooms at the panel only if the panel is dry. Stay out of standing water near outlets and cords.

    2. Call and describe the water

      Tell the operator the address, which rooms are wet, where the water came from and whether it is still coming in. The answers decide which crew is sent.

    3. The crew reads and explains

      On arrival the technician checks the power, finds the source, sets the category and reads the moisture. The plan is explained room by room before any work starts.

    4. Removal and drying, recorded

      Standing water is removed, wet material that cannot be dried is taken out, and the structure is dried. Each visit adds readings and photographs to the record you keep.

    What should I do in the first ten minutes of a flood or a leak?

    Stop the water at its source if you can do it safely, turn off power to the wet area at the panel only if the panel is dry, and keep people and pets out of the water. Photograph the damage before anything is moved, then call the line.

    Most of the harm from a leak happens in the first hours, while the water is still spreading. A quick and careful first response saves material and reduces the time the building spends wet. The steps are simple, but they only work if they are taken in order and without risk to the people in the house.

    Do not wade into water near a panel, a cord or an appliance. Do not run a household vacuum through standing water, and do not try to pull up carpet or open a wall yourself. Those steps can spread the water, hide where it came from or put you in danger.

    • Close the main water valve if it is safe to reach
    • Turn off power to the wet rooms only if the panel is dry
    • Keep people, children and pets out of standing water
    • Photograph the water line and each wet room before anything moves
    • Call the line and say where the water is

    Why does the category of the water matter?

    Water is grouped by how contaminated it is. Clean water from a supply line can often be dried in place, while water from outside or from a drain has to be treated as contaminated, and the materials it touched may have to come out.

    The category tells the crew which protection it needs, which materials can be kept and which must go. A split pipe in one room and a river or drain backup in the same room lead to different plans, even though both leave a wet floor.

    The crew sets the category on the first visit and tells you the reason for it. If the source changes once the work has started, the category is set again and the plan is explained to you.

    How long does drying take in a Lafayette building?

    Drying ends when the moisture in each layer of the building returns to a dry reference reading. The time depends on how deep the water went, how much material it soaked and the weather, so the crew sets the plan from readings and not from a fixed number of days.

    Humid air slows drying, and closed rooms hold moisture in the framing. The equipment and the visits are planned to match the readings, and the crew changes the plan when the readings stop falling. You are told what the plan is and what would change it.

    Ask for the readings on each visit. They are the honest measure of progress, and they show whether the building is still drying or has reached its dry standard.

    Is the price set before the crew arrives?

    No. The price is set after the building is measured and explained on site, and it is approved by you before any equipment is set. Nothing is charged for a price that was not explained first.

    A quote given on the phone for water damage is almost always a guess, because the damage sits inside walls and under floors. The crew measures the moisture, counts the rooms, lists the materials and explains the steps. Only then is the price put in front of you.

    If the crew finds more damage than expected, it explains the new scope before doing that work. You can decline a part of the plan, and the crew records the decision.

    What does the record look like, and who should I give it to?

    The record is a set of dated photographs, moisture readings, removal logs and equipment logs, with a final report. Keep it with your policy papers, and give a copy to your insurer or to any contractor who is asked to repair the building.

    Every visit adds to the record, so the file shows what was wet, what was removed and how the drying progressed. An insurer reads the same records to understand the loss, and a repair contractor uses them to see what is behind the finish.

    The Louisiana Department of Insurance accepts consumer complaints about claims, and the insurance guide on this site explains how that works.

    Service areas

    Serving Lafayette and all of Lafayette Parish

    Scott

    ZIP 70583

    Duson

    ZIP 70529

    Cade

    ZIP 70519

    Rayne

    ZIP 70578

    Erath

    ZIP 70533

    Service area map: Lafayette ZIP 70501, Lafayette ZIP 70503, Lafayette ZIP 70506, Lafayette ZIP 70507, Lafayette ZIP 70508, Scott, Duson, Broussard, Milton, Carencro, Youngsville, Maurice, Cade, Sunset, Breaux Bridge, Cecilia, Rayne, Arnaudville, Grand Coteau, Saint Martinville, Crowley, Abbeville, Church Point, Erath, Delcambre, Leonville, New IberiaLafayette ZIP 70501Lafayette ZIP 70503Lafayette ZIP 70506Lafayette ZIP 70507Lafayette ZIP 70508ScottDusonBroussardMiltonCarencroYoungsvilleMauriceCadeSunsetBreaux BridgeCeciliaRayneArnaudvilleGrand CoteauSaint MartinvilleCrowleyAbbevilleChurch PointErathDelcambreLeonvilleNew IberiaLafayette (base)N

    Lafayette, LA · 32 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Lafayette Parish. Check your ZIP.

    Job stories

    Typical jobs around Lafayette Parish

    Typical job
    Illustration: Rain comes under a garage door and across a ground-floor room

    Rain comes under a garage door and across a ground-floor room

    What homeowners notice
    After a heavy rain, the owner of a single-family home finds a shallow sheet of water across the garage floor and a wet line creeping into the laundry room next door. The garage door seal has worn at one end, and the water has come in under it.
    What we do
    The crew confirms the power to the laundry area is off, then pumps the standing water out of the garage and the laundry room. The wet carpet pad in the laundry room is removed, and the lowest section of drywall on the shared wall is cut so the cavity can dry. Air movers and a dehumidifier are set, and the readings are taken at the same points on each visit.
    What to expect
    The garage floor and the laundry room are dried to the dry reference over several visits, and the owner receives the readings, the photographs of the door seal and a list of the materials removed, for the house file and for the insurer.

    4-6 hours typical visit

    Typical job
    Illustration: A ceiling stain grows below an upstairs bathroom

    A ceiling stain grows below an upstairs bathroom

    What homeowners notice
    A brown stain has appeared on the kitchen ceiling below the upstairs bathroom and has grown over a few days. The owner notices that the stain is damp to the touch in the middle and that the paint has begun to bubble.
    What we do
    The crew checks the bathroom floor and the tub surround above the stain for the source, then maps the moisture across the ceiling and down the wall. The wet section of gypsum is cut out in a square, the cavity is read and the insulation above it is checked. The framing is dried in place, and the cut is photographed before it is closed.
    What to expect
    The cavity reads dry at the end of the drying visits, the ceiling section is patched and ready for finishing, and the owner receives the map of the readings and the record of the repair to pass on to the bathroom work.

    3-4 hours typical visit

    Typical job
    Illustration: Storm water sits in a crawl space under a raised floor

    Storm water sits in a crawl space under a raised floor

    What homeowners notice
    After a storm, the owner of a home with a crawl space notices a soft spot in the floor of the den and a musty smell at the floor register. Looking through the access door, the owner sees standing water on the ground and a wet line on the piers.
    What we do
    The crew confirms the power to any equipment in the space is off, then checks the access route and the air before anyone goes in. The standing water is pumped out, and insulation that soaked through is removed. The joists and the subfloor are read from below, and air is moved across them until the readings reach the dry reference.
    What to expect
    The subfloor and joists are dry at the end of the visits, the den floor is reassessed for any repair, and the owner receives a record of the readings and photographs of the entry points, with a note of the vent that let water in.

    5-7 hours typical visit

    See more job stories

    Need water damage restoration today?

    Call any hour and explain what is going on. You get a clear price before any work starts.

    Guides

    Answers before you call

    River Flood Stage and Your Home

    The Vermilion River gauge at Surrey Street crested at 17.62 feet on 15 August 2016, against a minor flood stage of 10 feet.

    FAQ

    Frequently asked questions

    Will someone come out at night or on a weekend?

    The line is answered 24 hours a day, every day. A crew is sent as soon as one is free. The call does not include a promised arrival time, because the crew may be on another job when yours comes in.

    Do you serve the towns around Lafayette?

    Yes. Give the street address when you call, so the operator can confirm coverage and the parish. The towns covered include Scott, Youngsville, Broussard, Carencro, New Iberia, Abbeville and others on the service area pages.

    Can I stay in the house while the work is done?

    Often the dry rooms can stay in use while the wet ones are closed off. The crew explains which rooms can be used and which must stay closed, and it does not promise a timeline.

    Will the crew give me a price over the phone?

    No. A price depends on the building and the water, and it is explained and approved on site before equipment is set.

    What should I do about a ceiling that is sagging?

    Keep people out from under it, do not push on it, and do not drill a hole to drain it. Call the line, say where the sag is and whether it is growing, and the crew will plan how to open it safely.

    Does the crew work with my insurance company?

    The crew can give the insurer the records of its work, with your permission. The claim itself is between you and your insurer, and the policy decides what it pays.

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